Обязанности: Key Purpose: - Keep customers happy! Main Job Tasks and Responsibilities: - Deal directly with Customers via e-mail and other written communication channels (Facebook, web-site contact form, etc) - Respond promptly to requests about products and services, resolve complaints, follow up on customer interactions - Prepare informational and promotional mailshots - Provide feedback on the efficiency of the Customer service process - Make recommendations to the founding team on product development, new features, key customer needs and issues Требования: Education and Experience: - Strong English language ability (written - a MUST, verbal - a plus) - High school diploma, general education degree or equivalent - Understanding of customer service best-practices Key Competencies: - Confident PC user, ability to type fast in English (you will need it!) - Interpersonal skills - Excellent written communication skills - Problem analysis and problem-solving - Attention to detail and accuracy - Constant change and stress tolerance - Self-motivation Условия: - Permanent job, regular salary, bonuses - Comfortable schedule - Career opportunities in a fast-growing company - Without usual sitting in an office, showing that you are busy Опыт работы: от 1 до 3 лет Образование: неполное высшее Занятость: удаленная График: полный день E-Coin http://www.e-coin.io/